Shipping Returns Policy

- Shipping -

We ship internationally! If you are having any complications at checkout because you are out of country, contact us and we will work with you to resolve this!

International shipping is weight based, USPS First Class International. However, we will upgrade your package to Priority International if your items fit in a USPS Priority Flat Rate Box and this option is cheaper than First Class, at which time we will refund your difference in shipping.

- Returns Policy-

If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 28 days of receipt.

Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.

Please note:
Goods will only be accepted for return if they are returned within 28 days of delivery, unless we have notified you otherwise.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.

There will be a 25% restocking and return fee for all SpinOlution products that are returned unused/undamaged, buyer is responsible for return shipping. Refund of returned item (less 25% for manufacturer's products) will be issued when item arrives at Bumblebee Acres Farm in the condition in which it was sent (new and completely unused). Buyer must contact Bumblebee Acres FArm within 5 business days of receiving item concerning returns and must be shipped back to Bumblebee Acres Farm in original & undamaged packaging within 5 business days of contacting us about the return. *If your item is damaged in the mail please contact us immediately.