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You should receive a response between 2-5 Business Days, though sometimes electronics can go haywire, so if you have not received a response, please send us another!

Your questions are VERY IMPORTANT TO US and we try our best to get back to you ASAP, so please send us another email if you haven't heard back from us within 2-5 Business Days!

For questions about AN ORDER, please include your ORDER NUMBER.
PLEASE NOTE: We are unable to answer questions about locating orders that have ALREADY SHIPPED. Please consult our Shipping and Returns Policy, contact your local Post Office, and review your Tracking Number (emailed to the email your used for PayPal Checkout). Once your package has left our possession, we are no longer responsible for it! Thank you for understanding.